Returns & Exchanges

Due to the affordable nature and high turnover of our cosmetic products, all sales are final; however, we are happy to assist with any order discrepancies or damaged items within 14 days of delivery.

Return Process

• 1.
  Inspect Your Haul

  Upon receiving your package, carefully check your items to ensure everything arrived safely and correctly.

• 2.
  Contact Customer Support

  If an item is damaged or missing, email our support team with your order number and a photo of the received products.

• 3.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) if a replacement or credit is approved.

• 4.
  Resolution Processing

  Once approved, we will ship out your replacement shades or issue a store credit to your account within 5-7 business days.